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Case Study 3

Using collaborative outreach as a win-win execution strategy The team took a collaborative ‘outreach’ approach to developing materials, particularly those explaining detailed process changes to users. SMEs and functional experts participated in short sessions to brainstorm and iterate in real time on Skill-Up’s detailed drafts. We used a con-centric circle review approach: starting with a […]

Wiki Playbook

Using collaborative outreach as a win-win execution strategy The team took a collaborative ‘outreach’ approach to developing materials, particularly those explaining detailed process changes to users. SMEs and functional experts participated in short sessions to brainstorm and iterate in real time on Skill-Up’s detailed drafts. We used a con-centric circle review approach: starting with a […]

Building digital learning experiences for a global Cloud-Based HR system and business process implementation

Customer The customer is a Tier 1 vendor on a multi-year journey to modernize and build a strong HR systems foundation. The centerpiece of the project is a multi-phase global roll-out of a SaaS-based HR solution (SuccessFactors Employee Central), deployed on Azure. The project goal is to: Create simple and intuitive experiences across the employee […]